i.CONECT: Managing Technology & Business Disruption
Rethink! CONNECTED CUSTOMER 360° 2015
Customer Service Excellence / Big Data Management & Business Analytics / Customer Experience Transformation / Customer Intelligence & Product Customization / Customer Experience: Gamification, UX & Joy of Use / CRM-Infrastruktur / Social CRM / Mobile und Cloud CRM
22. – 23. Juni 2015 | Marriott Hotel Berlin | www.connected-customer.com
Customer Relationship Management (CRM) hat in der Vergangenheit …
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